Moral courage, solidarity and helping, looking instead of turning away, involvement instead of indifference are always important, especially at a major event like a football world championship.

Today many fellow citizens are becoming braver, and courageously intervene on any sign of incipient violence. They prevent the situation from escalating and make a decisive contribution to solving crimes.

However, it is often difficult to know how to intervene effectively without putting oneself at risk. Really helping but without playing the hero - the following tips should be of some help!

Some police tips:

1. Help without putting yourself at risk.

It is important to find help. Sometimes it is enough to use your mobile phone to call the police or to ask bystanders to help. If it is possible for you without endangering yourself, try to upset the criminals by yelling that you are calling the police.

2. Organize help by calling the emergency number 110.

Call the police and never count on it that others have already done so! Once you have informed the police, try to find witnesses who saw what happened.

3. Ask others actively and directly for help.

Address others directly and get them to support and assist you! “You in the green jacket, come with me, we must help the woman!” or “You in the blue anorak, please call the police”. If you address someone directly it is less likely that that person will refuse your request.

4. Avoid confrontation with aggressive people.

Speak calmly to any attacker. Do not provoke them. Speak politely, using the polite form in German, if possible. Do not stoop to their level.

5. Take care of any victim.

Get the victim away from the dangerous situation by saying something like: ”Come with me (us), I/we'll look after you”, or “Come and sit with us”. This way you do not have to address the attacker all.

6. Keep your eyes open and do your best to remember the offender's characteristic features.

Write down what is most important on a piece of paper (time, place, course of events, special features).

7. Offer your services as a witness

Unfortunately there are still too many people who pretend to have seen nothing and refuse to give evidence even after observing an "explosive situation" or even a crime from beginning to end. Do not be one of these "not me" people!

For further information see: www.aktion-tu-was.de